Services Practice Manager
GreenPages Technology Solutions GreenPages is a consulting and integration organization that helps clients virtualize their environments and transform their datacenter and IT operations to strategically leverage the power of cloud computing.
Due to our continued growth, we are hiring for a Services Practice Manager (SPM). The SPM will manage, develop and lead an organization of Consultants, Consultant Architects, and Solutions Engineers to ensure effective delivery of GreenPages consulting services. The SPM is expected to manage, grow and mentor their consulting team; maintain financial controls including expense control, resource utilization, and revenue forecasting; effectively recruit and retain key talent; and regularly assist PSO Management to pursue strategic business development opportunities where applicable.
Responsibilities:
- Successful delivery of all consulting services engagements
- Maintain a culture of excellence on consulting team that ensures customer satisfaction, team achievement, and team satisfaction
- Hire, train, mentor resources and ensure resource pool is properly cared for, trained and incorporated into the GreenPages environment
- Achieve targeted financial metrics and expense/time accounting requirements for the defined services team along with management of valued technical talent
- Work closely with team to ensure project staffing & project profitability requirements are met
- Partner with PSO Management and Sales teams where applicable to help define project costs, terms and conditions of work & contracts + other factors in relation to PSO services delivery
- Work closely with Project Management Organization (PMO) to follow-up on successful scheduling, delivery, and close-out of services engagements
Requirements:
- Ideal candidate has 3- 5+ years of technical team management
- At least 3 years of responsibility maintaining P&L over a services unit
- Experience in customer-facing positions as a professional services consultant or engineer, preferably with a Technology or consulting organization
- Preferable experience supporting the sales of professional services, including the development of Statements of Work, pricing, and large-scale proposal development
- Excellent communications and interpersonal skills
- B.S./B.A./M.S. degree or equivalent technical training
- Travel – up to 30% may be required
GreenPages Technology Solutions provides a supportive environment in which to grow your careerand realize high earnings potential. Join a challenging, technology focused environment, earn a competitive salary and benefits package, receive the training you need to stay ahead of the curve, and work in a casual, smart, and fast-paced organization. If you are results oriented with high professional standards and can deliver significant business results, please call us.
Qualified candidates should submit a resume and cover letter to:
Human Resources
GreenPages
PO Box 9001
Kittery, ME 03904
Email: opportunities@greenpages.com
Fax: 207-439-7334
GreenPages is an Equal Opportunity Employer. No agencies, please.