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Healthcare

Take IT Concerns Off the Critical List

Healthcare organizations face a confusing array of technology issues to ensure that access to information is unimpeded for authorized users while protected from the threat of a security breach. In addition, healthcare organizations must be able to ensure continuous operation, and maintain patient care and employee productivity with zero downtime-even in the face of a natural, man-made, or technological disaster. Balancing these concerns with the need to centralize clinical information and provide access to a community of physicians, mobile care givers, third party benefit providers, and employees reliably and cost-efficiently is a daunting challenge.

GreenPages understands the unique challenges facing healthcare organizations, and has the proven experience and expertise to deploy effective IT solutions to overcome them. We can assist you with achieving and maintaining ongoing compliance, managing user access, protecting sensitive information, and developing business continuity and disaster plans.

Providing Secure Accessibility, 24x7

Partnering with only the very best-of-breed providers, GreenPages will design a solution that meets the specific needs of your organization, including:

• Security event management
• Physical & logical access control
• Customized remote access solutions
• Email encryption
• Electronic medical records and future medical technology preparedness
• Regulatory compliance solutions

GreenPages has developed a comprehensive, multi-tiered risk assessment (RA) program that provides a baseline for securing Electronic Protected Health Information (EPHI). We answer business continuity issues with solutions that enable the highest level of uninterrupted operations. Our proven solutions protect critical information and applications, and provide secure web access to essential business resources, allowing users to continue working from anywhere, with any device, over any connection.

When Tackling IT Issues, It's Always Best to Work with a Specialist

GreenPages' healthcare solutions team is comprised of senior engineers, solutions architects, CISSPs, subject matter experts, compliance specialists, and trained healthcare account managers who keep up to date with standards, regulations, and technology in healthcare. They are tasked with researching and validating solutions along with educating our clients. Our healthcare experts offer a vendor neutral approach that helps our clients strategically align technology with business needs.

GreenPages also conducts hundreds of consulting projects and educational events throughout the country at various healthcare organizations: hospitals, clinics, VNAs, hospices, assisted living facilities, continuing care communities, and behavioral health organizations.

Identity Management: Control Information Access

One of the toughest challenges facing healthcare organizations today is how to manage user authentication, access rights, access restrictions, account profiles, provisioning, passwords and other attributes of user profiles spanning multiple systems. The HIPAA Final Security Rule has made this challenge even more significant.

With multiple users accessing multiple applications and systems, workers may intentionally or accidentally leave their access rights open to co-workers. Single sign-on (reduced sign-on) solutions look to address this situation. However, there are many factors that need to be considered in addition to sign-on, when approaching Identity Management. Each institution needs to consider accessibility, accountability, and authentication. GreenPages offers a total Identity Management solution designed for healthcare organizations that handles the most challenging legacy systems, databases, corporate applications, and web-based resources. Our solutions can integrate security technologies such as biometric authentication, smartcards, automatic log on and log off, and unique password identification.

Security Services: Set Parameters. Protect Privacy.

In addition to conducting a risk assessment, healthcare organizations need to look at their overall risk management posture. This may include remediation after a risk assessment, internal and external vulnerability and penetration testing, and content monitoring and filtering. Because of the prevalence of information sharing, enterprises are now exposed to risk from both intentional and unintentional leaking of electronic protected health information (EPHI). GreenPages can help you select the tools to perform active content monitoring to examine all TCP/IP traffic entering and/or exiting a computer/network for protected content, cross referencing what they scan with continuously updated definitions libraries. The impacts of allowing EPHI to exit a network unchecked can vary from mild risk to severe criminal penalties due to lack of compliance with federal regulations.

Authentication and Access Codes

It is imperative in today's healthcare environment to ensure that access to information is limited only to the individuals who need it. Balancing this with the challenge of centralizing clinical information while providing access to a wide ranging community of professionals, including physicians, mobile caregivers, third party benefit providers, and employees in the most cost effective, reliable manner can seem daunting. For virtual private networks (VPNs), data access and security, ease of deployment and support, and a low total cost of ownership, GreenPages partners with the industry's leading manufactuers to design a solution to best meet your needs. Our security arsenal includes email encryption, security event management, physical and logical access control, and customized remote access solutions that allow our healthcare customers to realize superior practice management, more accurate billing, and overall improved security of patient information.

Business Continuity

Healthcare organizations must take the necessary precautions to ensure continuous business operations while maintaining patient care and employee productivity. In preparing for natural, man-made, or technological disaster, you must be able to maintain nothing less than uninterrupted connection for patients, employees, suppliers, and business partners. There can be no downtime. There are a variety of business continuity solutions that enable this level of continued operations; protect critical information and applications; provide secure web access; and allow users to continue working from anywhere, with any device, over any connection. GreenPages offers healthcare organizations expert disaster recovery and business continuity plan design and testing, and custom storage and archiving solutions. Whether it's adding to your existing SAN or creating a seamlessly integrated design from the ground up, GreenPages has the knowledge and experience to assist.