Saving Dollars and Improving Productivity Through the PC Lifecycle

The management of the PC environment is becoming increasingly complex, despite the fact that PC prices continue to fall. Compliance and security issues have become paramount, with the potential for large fines and jail time for IT managers and executives of companies that disclose private customer data. An increasingly mobile workforce adds another layer of complexity in ensuring that end users can easily connect wherever they are, in addition to ensuring data stored on their PCs is secure when it leaves company premises. Traditionally, PC lifecycle cost estimates have indicated an 80%/20% rule, meaning 20% of costs associated with the full PC lifecycle are actually related to hardware costs, while the other 80% are associated with deploying, supporting and disposing of systems throughout their lifecycles. However, lower hardware pricing and increasing PC management complexity indicate that PC lifecycle costs are likely shifting to a 90%/10% model.

In conducting research for this paper, the consistent message from customers and business partners is that Lenovo understands PCs are not a commodity and there is significant room for innovation in PC hardware and through PC management software. Through its ThinkVantage Technologies portfolio, Lenovo provides tools that support and enable image creation and ongoing image management; system migration and deployment; support of PC users and disposal of PCs in a way that protects sensitive company and customer data. Most of these tools are included free with every Lenovo system, although the fact that the tools are free represents only a small portion of the overall savings opportunity. Customers who implement the tools report measureable and significant time savings and productivity improvements in managing their PC environments. In many cases, ThinkVantage Technologies reduced the time associated with a PC management task from 50% to 80% over the client’s previous method.

Customers experience other business benefits that are even harder to quantify but have a positive impact on the company’s bottom line, such as reduced downtime for revenue–generating salespeople and consultants, improved end–user productivity and satisfaction and the ability to avoid reputation–damaging leaks of confidential customer information.

ThinkVantage Technologies: Saving Dollars and Improving Productivity Through the PC Lifecycle. Read the white paper

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