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VoIP

GreenPages' telephony engineers help customers thoroughly evaluate new telephony technologies such as Voice over IP (VoIP). VoIP is a standard used to transmit voice calls over a converged voice and data network. Just as IP has become the most widely used standard for sending data, so VoIP is becoming more common in business environments. VoIP offers organizations functionality, reliability, and high voice quality. In VoIP, voice data flows over a general-purpose packet-switched network, instead of traditional dedicated, circuit-switched voice transmission lines.

VoIP Challlenges? We've Got Answers.

Despite the advantages of VoIP, there are challenges to selecting and implementing VoIP technologies. You simply can't manage VoIP in the same way you manage historical data networks. And you can't manage VoIP in the same way as your traditional phone systems either.

You need network engineering expertise, IT infrastructure knowledge, phone technology comprehension, and industry experience. You also need to make sure your VoIP system complies with all state and federal laws regulating the recording and monitoring of call data. And, because of the challenges of implementing VoIP systems, organizations are more at risk for deploying inadequately encrypted VoIP systems—jeopardizing the security of your business information.

VoIP Toward the Future

Because of VoIP's complexity, it's advantageous to consult with experts who can look critically and impartially at your needs to make recommendations that will make sense over the next several years. GreenPages can clarify your options and help you understand how your telephony systems can positively impact your future organizational plans.