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The Evolution from a Provider of Technology Components to a Broker of Technology Services

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The Evolution from a Provider of Technology Components to a Broker of Technology Services

A 3 Part Series from Trevor Williamson Part 1: Understanding the Dilemma Part 2: Planning the Solution Part 3: Executing the Solution, again and again... Part 1: Understanding the Dilemma IT teams are increasingly being challenged as bring-your-own-technology (BYOD) policies and “as-a-service” software and infrastructure multiply in mainstream organizations.  In this new reality, developers still need compute, network and storage to keep up with growth…and workers still need some sort of PC or mobile device to get their jobs done…but they don’t necessarily need corporate IT to give it to them.  They can turn to a shadow IT organization using Amazon, Rackspace and Savvis or using SaaS applications or an unmanaged desktop because when all is said and done, if you can’t deliver on what your users and developers care about, they will use whatever and whoever to get their jobs done better, faster and cheaper.

Stay Safe in the Cloud With Two-Factor Authentication

The use of two-factor authentication has been around for years, but the recent addition of this security feature in cloud services from Google and Dropbox has drawn widespread attention.  The Dropbox offering came just two months after a well-publicized security breach at their online file sharing service.

Important! VMware’s Kickoff News and Promotions

By Rob O'Shaughnessy Opening week for the NFL, apple cider donuts and VMware product announcements are all signs that autumn is finally here. I’m not sure what I’m more excited about, no more vRAM entitlement conversations or the Patriots new look offense. Being a big sports nut and self-titled President all things Boston Sports in greater Los Angeles I should say the Patriots, but not having to explain vRAM and this many gigabytes is what you get with that edition and 12-month average and high water marks, etc. etc. etc. is going to be nice.

Mind the Gap – Quality of Experience: Beyond the Green light/Red light Datacenter.

By Geoff Smith, Senior Solutions Architect If you have read my last three blogs on the changing landscape of IT management, you can probably guess by now where I’m leaning in terms of what should be a key metric in determining success:  the experience of the user.

Mind the Gap – Service-Oriented Management

IT management used to be about specialization.  We built skills in a swim-lane approach – deep and narrow channels of talent where you could go from point A to B and back in a pretty straight line, all the time being able to see the bottom of the pool.  In essence, we operated like a well-oiled Olympic swim team.  Each team member had a specialty in their specific discipline, and once in a while we’d all get together for a good ole’ medley event.

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