GreenPages Blog

As an IT professional, you need to stay current on all things tech; with articles from industry experts and GreenPages' staff, you get the info you need to help your organization compete and succeed!

All Posts

How to Build a Modern 24/7 Help Desk

Check out the infographic below to learn how GreenPages' Help Desk helped a customer drastically improve service desk support while saving 30%. Learn how we can help you lower cost, reduce risk, and increase services efficiency. 

If you'd like to decrease time to resolution, measure service improvement, build a first-class knowledgebase, and leverage support communities, listen to this recent presentation from Jay Keating, SVP of Cloud and Managed Services, and Steven White, Director of Customer Service.

GreenPages Help Desk

 

By Jake Cryan, Digital Marketing Specialist

Related Posts

What Is Zero Trust Security?

By Jay Martin, GreenPages Security Practice Lead Security is top of mind for strategic thinkers in the C-suite and IT department. But what is a "zero trust" security framework and how does it benefit your organization?

The Pros and Cons of Cloud-Only or Cloud-Native SaaS

By Josh Morganthall, GreenPages' Senior Solutions Architect, Microsoft Cloud Over the past few years, companies have embraced the cloud-only workplace model: swapping out their on-premise software and servers for cloud-only “software as a service” (SaaS) solutions. Read about the pros and cons of going SaaS and how companies weigh all the options before deciding.

Tech News Recap for the Week of 10/03/22

If you had a busy week and need to catch up, here’s our recap of tech stories you may have missed the week of 10/03/22!