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Cloud Storage Questions to Ask

Very short - just a few thoughts I don't want to lose track of around cloud storage questions you should be asking. GreenPages is partnering with cloud storage providers, so these are questions we have to ask on behalf of our customers.


Cloud Storage Questions to Ask

  1. What are their security models?
  2. How are they protecting your data? Is it replicated to multiple destinations?
  3. How are they storing your data? Is it encrypted, and how are the keys protected?
  4. Are they using your data for something they shouldn't?
  5. How would large restores be handled?

SLA checklist:

  1. Security and Privacy (see 1 & 4 above)
  2. Redundancy (see 2 above)
  3. Bandwidth (see 5 above)
  4. Response time (more of a managed service item, as in "how long to initiate a restore request")
  5. DR - service provider's ability to recover from their own disaster, and service levels should match your RTO/RPO.
  6. Non-performance clauses - rebates, waive fees, termination after multiple failures
  7. Access to service provider data facility
  8. Certification (SAS70 or PCI)


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Is It Possible for Security to Coexist with Hybrid Work Post Pandemic?

By Randy Becker, VP & Principal Security Architect The pandemic has brought new and interesting challenges for all of us to deal with and certainly the balance of supporting users working remotely while ensuring security has not been easy. Initially we all had to scramble to figure out ways to allow employees to work from home. Some crazy things happened, including people bringing their desktop PCs home, connecting home PCs (with unsupported operating systems) to corporate VPNs, etc. Now we are seeing discussions about returning to work. What does that look like and what is it called?