How to Increase Your IT Equity: Deploying a Build-Operate-Transform Model for IT Operations

In order to create long-term value for their organizations and meet the increasing demand for services, IT leaders are shifting the traditional view of Managed Services as a commodity service that provides little to no residual value (outside of the immediate need it meets)…and are instead adopting a strategic approach that combines people, process, and governance with a service-oriented perspective that builds serious IT equity for the business.

Join Jay and Geoff for an exploration into how companies are leveraging Managed Services to build world-class IT operations platforms, operate and optimize daily operations through KPIs and Service Management, and drive modern IT transformation across their IT organizations.